$66,557.72 - $75,884.38 annually plus 6.6% Temporary Market Adjustment
The Ministry:
Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province’s real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.
A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.
The Division:
Reporting through the Office of Government’s Chief Information Officer, the Enterprise Services Division (ES) enables government to deliver services to citizens by providing cost-effective management and supply of Information Management/Information Technology (IM/IT) services such as data and voice networks, workstations and mobile devices, messaging and collaboration services, information security, data centre and application hosting, and enterprise architecture. These services are essential for providing mission-critical supports to all government ministries, broader public sector clients, and Crown corporations as they deliver their services to other ministries and citizens.
ES is responsible for providing IM/IT Infrastructure and services that include essential work tools (i.e., desktops, laptops, tablets, productivity tools), maintaining state-of-the-art-data centres; preventing, detecting, and responding to cyberattacks; supporting critical communication services (internet, telephone, and email); IT Service management and technology planning. ES is also responsible for operational communications and IT response to events such as large IT incidents, Wildfire and COVID-19, by utilizing the IT Operations Centre.
The Role:
Reporting to the Web Access Management (WAM) team lead the Technical Analyst designs, implements, and provides operational support, problem resolution and enhancement of the Province’s web access management and single sign-on (SSO) environments and its integration with identity information management and authentication services.
The role provides professional expertise in the creation of new and refining of existing standards and policies.
The Technical Analyst provides integration support for clients’ business critical technology systems within Access and Directory Management Services’ (ADMS) identity, authentication and access management services by analysing client requirements, providing expert advice, configuring access polices on behalf of clients, and working collaboratively with stakeholders to diagnose and resolve complex integration problems