POSITION SUMMARY:
The Store Manager is responsible for managing the operations, staffing and sales/profit goals in a single assigned retail store. This
position ensures total compliance with all store operations policies.
JOB RESPONSIBILITIES:
- Sells merchandise to customers by following GNC’s prescribed selling methods
- Manages the store’s inventory within GNC guidelines: re-order, receive, check and shelve all merchandise orders as well as confirm all purchase orders
- Monitors best sellers and identify product demand
- Adheres to GNC's quality control program for stock rotation, infestation control, outside inspections and all maintenance problems
- Adheres and implements visual merchandising best practices in line with GNC guidelines
- Keeps store clean and uncluttered
- Manages work schedules within established budgets for optimal store coverage
- Communicates sales targets and drives team performance
- Recruits, hires, trains, disciplines, reviews and terminates employees
- Completes succession planning of high performers
- Reads all merchandising bulletins in order to understand product assortment and answer product questions based on
- Company approved information
- Implements all appropriate merchandising information in an accurate and timely manner, ensuring GNC's standard of
- store presentation
- Performs all register operations.
- Completes all daily register, store open/close functions and bank deposits according to GNC policies and procedures
- Monitors Stores LP activities and escalates concerns to District Manager and Loss Prevention
- Monitors sales targets and ensures store sales performance meets or exceeds expectations
- Facilitates community engagement and client loyalty through innovative and creative outreach
- Drives GNC’s loyalty programs and incentives and ensures team is set up for successful engagement of customers
- Facilitates grass roots marketing practices in line with GNC standards and best practices to create brand awareness
- Ensures company assets are protected and not exposed to risks and conflicts of interest
- Facilitates an exceptional customer service experience through all channels of interaction
- Meets or exceeds all corporate set goals, expectations and key performance indicators
- Additional duties as assigned
SUPERVISORY RESPONSIBILITIES:
- Responsible for supervising a team of employees.
Job Type: Permanent
Benefits:
- Dental care
- Extended health care
- Store discount
- Vision care
Schedule:
- Monday to Friday
- Weekends
Experience:
- sales: 1 year (preferred)
- customer service: 1 year (preferred)