Posting Title: CLK 15R - Revenue and Collection Analyst

Position Classification: CLBC Clerk N15

Union: GEU

Location: Victoria, BC V9B 6X2 CA (Primary)

Salary Range: $51,532.63 - $58,345.59 annually

Close Date: 12/12/2021

Job Type: Temporary (Auxiliary)

Temporary End Date: 6/30/2022

Ministry/Organization: BC Public Service -> Ministry of Finance

Ministry Branch / Division: Receivables Management Office, Revenue Division

Job Summary

Revenue and Collection Analyst

Clerk R15

There are eight (8) auxiliary positions available until June 30, 2022.

An eligibility list may be established for future auxiliary opportunities.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .

A dynamic opportunity to advance your career with the Ministry of Finance

The Receivables Management Office (RMO), of the Ministry of Finance develops and manages the overall strategy and business procedures in the collection of delinquent accounts for all tax and non-tax programs, and loan portfolios overseen by the Ministry.

The RMO continuously strives to develop and implement more effective policies, systems and business processes supporting the consolidation of debt portfolios, the consistent application of early intervention across collection portfolios, and the transfer of non-tax portfolios from other ministries to the Ministry of Finance. The Branch undertakes collection activities on behalf of all tax programs and non-tax programs assigned by client ministries to manage the revenue and obtain payment of outstanding amounts owed to the Province.

The Ministry's success in collecting outstanding debt reduces overdue receivables and provides funding for government programs. Key strategies include focusing resources on collection activities, continuing to improve revenue recovery and ensuring that industry best practices are followed.

The purpose of this position is to provide revenue management services to our client ministries including; payment processing, credit allocation, refunds and trust management. In addition, the role works to enforce the collection of delinquent small balance accounts (up to $3,000) to maximize revenue for the Province while adhering to accepted accounting methods, ministry policy, and provincial legislation and regulations.

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For advice and guidance on applying and/or preparing for an interview for this opportunity, we invite applicants to connect with the Indigenous Applicant Advisor Amanda by email: or by phone: 778-698-1336.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to , before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements

In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • Secondary school diploma and 5 years' related work experience.

Related Experience Must Include The Following

  • 5 years' experience providing customer service in a public facing role.
  • 2 years' experience in a collections, enforcement, or financial role.

Preference May Be Given To Applicants With The Following

  • Experience performing financial transactions in an accounts receivable/payable role.
  • Experience working in a collections call centre environment.
  • Experience working with difficult or highly contentious clients.
  • Experience working with relevant provincial/federal legislation, regulations, or policies.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.

Application Requirements

  • Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
  • Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
  • Questionnaire (BASIC): YES - As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.

Job Category

Administrative Services, Finance Value

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