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Product Manager - Mobile

Victoria, BC

About Workday

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are.


About the Role

We are looking for a Product Manager (IC) passionate about building our next generation of mobile apps across phones, tablets, and wearables. In this role, you will work closely with cross functional partners including engineering, design, user experience, customer support, and business line product managers to develop and ship features that will drive customer happiness and product adoption. You will have the opportunity to tackle problems that will improve the way customers and end-users access and navigate to relevant tasks in the mobile app.


Responsibilities

  • Be responsible for the preparation and delivery of consumer-facing mobile experiences
  • Demonstrate customer empathy, connect with customers effectively, and assist in driving successful implementations
  • Drive product requirements and development for features that drive adoption and Engagement
  • Clearly define and communicate product requirements in Confluence and JIRA
  • Become the Voice of the Customer during product design sessions
  • Analyze data to establish, monitor, and measure success metrics
  • Prioritize features, bugs, and partner with engineering to lead remediation and release process
  • Work collaboratively with multi-disciplinary teams across all functions of the organization to ensure successful product development and launch
  • Develop knowledge of Workday’s product offerings and capabilities in the context of personas that use mobile apps
  • Understand the overall Workday product portfolio and customers to use existing assets and build strategic solutions that drive customer value
  • Review and provide constructive feedback on technical aspects of the product


Role Qualifications

  • 3+ years of product management experience
  • Experience in successfully delivering user-facing experiences
  • Experience creating, launching, and communicating software product strategies
  • Ability to learn quickly in a fast-paced team including highly technical areas
  • Ability to handle interpersonal relationships judiciously and professionally
  • Excellent oral and written communication skills, including comfort with communication with senior leadership
  • Knowledge of A/B testing and experimentation
  • Ability to think about problems from different perspectives and leverage data driven analysis to drive roadmap development and prioritization
  • Technical understanding of mobile operating systems (iOS, Android), mobile architectures, and ability to build and publish reports using Tableau
  • Bachelor’s degree in technology, business, or related field


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