3400 Douglas St, Victoria, BC
$50,000 - $55,000 a year - Full-time, Fixed term contract
OUTSIDE SALES ASSISSTANT (Maternity Leave)
The role provides office support to a group of outside sales consultants. If you are highly organized, have administrative or sales coordination experience, can work in a high-volume environment and eager to be part of a successful team, please apply for this position. This is not a sales-based nor a commissioned position.
This is an 18-month maternity leave contract with a possibility to extend.
What You Will Do:
Sales Support:
- Provide support to the outside sales consultants in writing up orders/estimates including pricing
- Create project spec forms and write up sample emails including product links, and prices
- Looking for alternates to replace discontinued products
- Responsible for auto pricing - for the Electricians/Contractors for both Nanaimo & Victoria stores
Customer Service:
- Respond to requests from customers and outside sales team in a timely manner
- Schedule deliveries of the orders and keep the information flow running with the warehouse
- Check and confirms stock with manufacturers
- Request pricing for new products that are not in the sales software
- Deal with warranty related issues such as defective products etc.
- Process payments and arrange invoices accordingly
- Manage multiple overstocks for big projects and follow up on replacing the stock
- Follow up with clients (i.e., b/o, ETA requests, orders needing to be picked up)
- Cancel orders for projects that are on back order and offer replacements
- Follow up with customer service-related issues such as missing product, defectives etc.
Office/Administrative Duties:
- Manage the calendars of the outside sales consultants up to date, schedule client appointments, takes messages and return calls to ensure extraordinary service is provided to all customers
- Perform administrative duties such as filing as requested by the sales consultants
- Co-ordinate the flow of information internally within the outside sales office and other parties in the organization
- Keep outside sales office clean and organized
- Restock supplies (i.e., printer paper, stationary, cleaning supplies etc.) for the outside sales office
Profile:
- High School Diploma
- Minimum 2 years of experience as sales or administrative assistant in a retail or similar environment
- Good command of Microsoft Office Suite (Word, Excel, Outlook, etc.)
- Ability to quickly learn and adapt to new/revised processes
- Customer service oriented with a commitment to quality
- Flexible and willing to take on additional tasks as job requirements may change
- Team player with the ability to adapt to changing priorities
Reference ID: SalesAssist-2022
Contract length: 18 months
Job Types: Full-time, Fixed term contract
Salary: $50,000.00-$55,000.00 per year
Benefits:
- Extended health care
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- sales assistant: 3 years (preferred)
Work remotely:
- No