Cognito Health

Cognito is changing the landscape of mental health treatment in Canada. Our online service allows patients to interact with physicians, nurse practitioners, counsellors, care coaches and pharmacists on a unified platform. Cognito allows for unparalleled inter-professional collaboration and enhanced patient outcomes.

Cognito offers a hybrid of work-from-home and from the office arrangement.

We’re looking for an operations lead who can help us grow in BC and across Canada:


  • Understand clinical processes and find ways to improve them
  • Understand deficiencies to inform product roadmap
  • Improve clinician experience
  • Oversee clinical team: hours, load, rates, hiring, performance etc.
  • Deploy new clinical teams in provinces we expand to
  • Launch dedicated clinical teams for specific verticals (ie. ADHD)
  • Manage deals and working relationships with third party companies
  • Use engagement with the clinical team to guide content creation (ie. blog, podcast, etc).
  • Participate in project management, product management meetings and strategy meetings with CTO, CMO, and CEO


  • Bachelor’s or graduate degree
  • PMP (preferred)
  • Agile or Scrum certification (preferred)

Preferred Experience

  • 2+ years background in healthcare or technology 
  • Familiarity with and ability to use multiple cloud based systems
  • Product management or project management


  • Able to work in a team
  • Design oriented
  • Exceptional written and verbal communication skills
  • Able to manage multiple contractors and employees

How to apply

Visit us at

If you have any questions please email

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