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Manager, IT Infrastructure

Victoria, BC

Reporting to the CIO, working under minimal supervision and in a hands-on role, the Manager’s role is to plan, organize, implement and manage network and data centre operations to ensure the stable and secure operation of the college’s IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server, storage and data centre infrastructure, classroom, LMS and AV infrastructure, telecommunications systems and the overall IT security strategy. The Manager will also schedule and direct activities to resolve problems and respond to alerts and security incidents in a timely and accurate fashion.


The Manager leads a team of Network Systems Analysts and Educational Technmology Analysts and is responsible for implementing and maintaining a collaborative teamwork approach with a customer service focus in the support of the College community.


The Manager provides leadership in integrating these services in terms of both function and information in order to maximize the effectiveness of the institution’s technology investments. The Manager plans, directs, delivers, and evaluates cost-effective solutions that meet client needs. The Manager represents the IT department on College-wide committees to ensure that information system implications are considered and the related contributions to achieving College plans are maximized. The Manager works in close partnership and cooperation with the IT management team (CIO, IT Application Services Manager and the IT Service Delivery Manager). This partnership includes effective priority setting and balancing of resources to meet overall college objectives.


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