Why choose us?
There is more to Pension Corporation than you might think. We are an award-winning organization with meaningful purpose-driven work, where staff have impact and create peace of mind for those we serve. We have cultivated an outstanding community rooted in respect, where employees are inspired to have courage, take action, and be at their best every day.
The Opportunity
We are seeking a Divisional Lead, Operational Excellence and Analytics to join our team in VICTORIA, British Columbia, Canada.
The position will be responsible for developing and implementing an operational analytic strategy and program within the Member and Employer Experience division to provide insight into our operations and processes to inform decision making and process improvements.
The position is also responsible for the development and implementation of data analytics and continuous improvement as a core skillset across the MEE division.
The successful candidate will also work with stakeholders across the division to implement more efficient processes and practices through our operational excellence program including implementing robotic process automation.
Job Requirements
- Bachelor's Degree in Business Administration, Operations Research, Industrial Engineering, Supply Chain Management, Statistics, and a minimum of five years of related experience.
- OR an equivalent in combined education and 8 years of experience.
- Master's degree in sciences, business administration or data analytics preferred.
- Related experience must include the following:
- Overseeing operational analytics and service performance programs.
- Managing financial data and budgets for large scale projects.
- Advanced experience with Microsoft Office Suite, with an emphasis on M365 tools such as Power Automate, Excel (such as spreadsheet creation and management, formula creation, data manipulation and reporting capabilities).
- Experience providing leadership, direction and coaching to a team.
Hybrid Work Model
This position is located in our Victoria, BC office. You will have the opportunity to work part of the time on-campus and part of the time off-campus. Guidelines and requirements for in-office presence are determined by operational need and vary according to the unique needs of each business area.