Competition #21/213
Internal/External Posting
Closing date: January 13, 2022
Cashier – Recreation Services (4 Auxiliary)
Parks, Recreation and Facilities Department
POSITION FUNCTION
Provide customer service, cashier and clerical functions for City of Victoria operated facilities.
KEY DUTIES
Sell various items including but not limited to admissions, passes, tickets, merchandise and garbage tags; operate POS and registration system and credit/debit card machine. Balance and verify daily cash float at beginning or end of shift.
Respond to enquiries from the public by providing general information on facility operations, recreational programs, seat selection, course schedules and facilities; take messages and forward calls; record information regarding lost or stolen items and complaints; review subsidy applications for completeness and accuracy.
Register customers for recreation programs and locker rentals; inform registrants of information such as course schedule changes, cancellations and subsidy program application status; process refunds; record credits and cancellations.
Perform office functions such as photocopying, collating, stapling and faxing; sort and distribute mail; restock merchandise shelves
Perform related duties where qualified.
INDEPENDENCE
Work is performed following established procedures and is reviewed while in progress by supervisor.
Problems are referred to supervisor.
WORKING CONDITIONS
Physical Effort:
Prolonged standing while in work area. (frequent)
Stand with arms unsupported while keyboarding. (occasional)
Touch keying on calculator. (rare)
Mental Effort:
Deal with complaints and negative comments. (occasional)
Visual/Auditory Effort:
Normal.
Work Environment:
Recreation Facility.
Required to work irregular hours. (premium item)
KEY SKILLS AND ABILITIES
Understand and carry out job-related instructions.
Operate a POS/Computerised Registration system & credit/debit card terminal.
Use of standard office equipment.
Maintain records and balance cash accurately.
Establish and maintain effective working relationships.
Deal with the public in a friendly, helpful and tactful manner.
QUALIFICATIONS
Formal Education, Training and Occupational Certification:
Grade 10.
Required to obtain criminal record clearance.
Experience:
1 year.
or an equivalent combination of education and experience.
OTHER:
May be requested to substitute in a more senior position.
Work schedule: Auxiliary, various shifts including evenings and weekends
$19.98 per hour, Pay Grade 3
Job Code #2018
This is a CUPE Local 50 Position
To apply for this opportunity you will need to create an online profile or log back in to our career portal at www.victoria.ca/jobs - only online submission will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications and supporting materials as outlined in your resume.
COVID-19 Vaccination Requirement
All City of Victoria employees are required to be fully vaccinated against COVID-19 by January 5, 2022. Candidates who cannot be fully vaccinated based on a protected legal ground as defined in the BC Human Rights Code may request an accommodation of the requirement to be fully vaccinated. Applicants will be asked to provide proof of vaccination or request an accommodation during the recruitment process.
City of Victoria is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.
We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment cycle and will provide reasonable accommodations upon request. If you require assistance or an accommodation due to a disability, please email us at recruitment@victoria.ca