BAKER / LEAD HAND – TIM HORTON'S – ROYAL JUBILEE HOSPITAL
Req ID: 647730
Category: Foodservice Workers and Supervisors – HOURLY
Brand: Compass One
Location: Victoria, BC
Posting Date: July 21, 2021
You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Morrison Healthcare? Imagine belonging to a team that delights in the power of healing and bringing out the best in others. Working in the healthcare food industry is amazing, because you can have a positive impact every day—on medical professionals, patients and visitors. This is so much more than a job. This is an opportunity to change lives—one day at a time. Join us.
Schedule: Full-Time (Thursday to Sunday) – Thurs + Friday 3:00am to 11:30pm, Sat + Sun 4:00am to 12:30pm
Need to Know: Weekend/Stat holiday staff required and be available from 6am-5pm. May have some hours during weekday shifts. Extra Stat pay included.
Wage: $18.30 / hour
Location: Royal Jubilee Hospital
Requirements: Tim Horton's or QSR experience preferred
JOB SUMMARY
Responsible for supporting cashiers in providing exceptional customer service and completing all point of sale procedures. Through effective scheduling, coaching and leading by example, the Head Cashier ensures all customers’ needs are met.
Essential Duties and Responsibilities:
- Greet and acknowledge every customer; maintain solid product knowledge; and provide outstanding customer service.
- Oversee and authorize guest returns, exchanges, merchandise credits, check authorization, and discretion discounts (i.e. competitive, employee sales, etc.); assure the completion of all PoS transactions and the proper control of cash at PoS registers.
- Help train cashiers and cross-train other associates.
- Help prepare daily deposits and change.
- Oversee the productivity, breaks and daily scheduling of cashiers; communicate performance issues to management.
- Maintain front-end supplies.
- Cover cashier shifts when call-offs occur.
Qualifications:
Think you have what it takes to be one of our Head Cashiers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- Excellent listening, communication, and interpersonal skills to foster strong customer relations.
- Ability to work independently, take initiative, and demonstrate flexibility by providing other team members support and leading by example.
- Detail oriented with strong time management and problem solving skills.
- Mathematical skills and the ability to handle transactions quickly and accurately.
- Knowledge of register operation, including cash, credit cards and register receipts.
- Previous experience is required.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.